FREQUENTLY ASK QUESTIONS
Find the answers to all your questions here

FAQ



We are open 24 hours a day. You can book your reservation for any time of the day or night.

See our rate estimator on our Order Online page. If your destination is not available on the rate estimator form, get in touch with us directly.

Absolutely. City Transportation accepts the following credit cards:
• (AMEX) American Express
• MasterCard
• Visa
• Discover

We also accept Traveler’s Checks. We do not accept personal checks. The passenger can pre-pay using the online reservation form, or pay by card or cash when the vehicle arrives.

Yes, City Transportation does provide flat rates for long distance trips or trips over 25 miles. Please use our Rate Estimator, or give call or email us if you want to know the rate for your trip.

Our automated online reservation system eliminates the chances of a no-show. When a reservation time is approaching, the dispatch center is notified, and the vehicles are sent out to pick you up on-time. But for your satisfaction, you may reconfirm your ride by phone an hour or two before your pickup.

The online reservation form is an automated system, and so it is not necessary to call to confirm. If you wish to talk to us anyway, we can be reached at 904-111-2222.

Depending on how you use our online reservation form, you will receive instant feedback through the web, and email, or an SMS text message.

Enjoy Your Ride With City Transportation

So sit back and relax! City Transportation is doing the driving! You can count on us to provide safe, clean, comfortable vehicles, and professional, courteous staff. We have the industry relationships, expertise, and superior service to ensure that your transportation experience is truly extraordinary.